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Wednesday, December 13, 2017
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The future of knowledge-intensive service work

Theory and practice of managing human and organizational resources

348 pages ·  38.00 EUR (incl. VAT and Free shipping)
ISBN 978-3-89518-822-0 (September 2011 )

 
 

This book presents the current state of research in the field of management consulting with special focus on the topics ambiguity, ignorance, error culture, work-life balance and diversity. The book is based upon the symposium "The future of knowledge intensive service work: Theory and practice of managing human and organizational resources” (June 17-18, 2010 at the Carl von Ossietzky University Oldenburg, Germany) and the research project "Innovative Concepts of Personnel and Organizational Development in Consultancies” (IPOB).

0. Introduction - 1. Ambiguity, Ignorance and Error Cultures in Management Consultancies - Findings from a Research Project - PowerPoint and the Invisibilization of Contingency in Consulting Firms - Internal Management Consultancy: Structures, Methods and Impact - Human Resource Practices in Professional Service Firm: Some Preliminary Findings - 2. Work-life-Balance in Management Consultancies - Work-family balance and its correlates among Finnish academic professionals: profiling the experiences of work-family conflict and enrichment - Work-life integration among consultants: Work-related and personal factors associated with sickness absence - 3. Diversity in Management Consultancies - Characteristics of Learning Environments that Support Knowledge Productivity and Facilitate Innovation - Diversity: Chances and Restrictions - The Relation between (Team) Routines and Innovative Behaviour of Teams.


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